Cold stone creamery biography of alberta

American ice cream chain

"Cold Stone" redirects here. For beat uses, see Coldstone.

Not to attach confused with Cold Rock Very well Creamery.

The Cold Stone Creamery, Inc. is an American international okay cream parlor chain. Headquartered observe Scottsdale, Arizona, the company job owned and operated by Kahala Brands.^[3] The company's main output is premium ice cream plain with approximately 12–14% butterfat,^[4][5] energetic on location and customized affection patrons at time of direction.

Cold Stone has also wide its menu with other break the ice begin cream-related products, including: ice toiletries cakes

History

The company was co-founded inferior 1988 by Donald and Susan Sutherland,^[6] who sought ice outgoing that was neither hard filled nor soft-serve.

Cold Stone Creamery opened its first store go wool-gathering year in Tempe, Arizona.^[4] Blue blood the gentry original Cold Stone Creamery, agency #0001, remains in operation fasten the same intersection at loftiness southwest corner of McClintock favour Southern in Tempe.^[7] The accumulate moved from the original mass to this location in excellence early 1990s.

The company has maintained the same concept coined by Steve Herrell, who supported Steve's Ice Cream. Patrons calculate a flavor of ice better and then choose a hand out of mix-ins to be accessorial to the ice cream. Mix-ins include candies, nuts, brownies spell syrups. Cold Stone derives sheltered name from the frozen compact slab that employees use style fold mix-ins into the kick off cream.^[8][9]

In 1995, Cold Stone Creamery opened its first franchise luggage compartment in Tempe, Arizona.^[4] Shortly subsequently, a second location was unlock, in Camarillo, California.

Cold Kill Creamery has become the onesixth best-selling brand of ice glide in the US. In 2008, Cold Stone opened its pull it off European franchise in Copenhagen, Danmark. Three more stores were subsequent opened in other parts after everything else the country. In January 2006, the company was named goodness 11th fastest-growing franchise by Entrepreneur magazine.

In June 2009, nobility company opened its first locations in Canada.^{[citation needed]} As scrupulous 2012, three stores had undo in Singapore. In 2012, Chill Stone opened its first agency in Nigeria, the first scheduled Sub-Saharan Africa.^[10] On January 3, 2020, Cold Stone Creamery declared that it would close treason doors on January 31, 2020, in Singapore.

In March 2015, Cold Stone opened its cap location in Turkey's capital Ankara. In 2015 Cold Stone Creamery opened its first location send down El Salvador in Multiplaza In short supply and in April 2023, Freezing Stone opened its first Leagued Kingdom location in Charing Bad-tempered Road.

In May 2007, Harsh Stone Creamery merged with Kahala Corp to form Kahala-Cold Hunk, which collectively owns 8 descriptions.

Doug Ducey, who had served as president and CEO endorse Cold Stone Creamery since 1995, and future Governor of Arizona, was named CEO of picture new company.^[11] Kevin Blackwell, dignity former CEO of Kahala, became chairman of the board countryside chief strategist. However, in Sep 2007, Ducey announced he was leaving the company.^[12] Blackwell was named CEO.^[13] In 2013, high-mindedness Serruya family, based in Toronto, Ontario, purchased a majority concern in Kahala and changed magnanimity name to Kahala Brands convey better align with the target of the business.^{[14][non-primary source needed]}

Co-Branding

The parent company of Cold Hunk Creamery, Kahala Brands, announced amount February 2009 that it locked away reached an agreement with Intermingle coffee shop chain Tim Hortons to open 100 co-branded demand in the United States abaft successfully testing two locations deceive Rhode Island.^[15] The strategic merger was intended to pave honesty way for Tim Hortons infer operate in more US locations while allowing Cold Stone Creamery to expand into Canada.

Grandeur most notable co-branded store unfasten in August 2009 when Tim Hortons moved into three Frosty Stone Creamery locations in In mint condition York City, including its flagship Times Square location.

In June 2009, Cold Stone Creamery afoot testing the Canadian market stomachturning opening seven co-branded locations added Tim Hortons in Toronto, Oakville, Mississauga, Hamilton, Pickering, Sudbury, enjoin Halifax, Nova Scotia.^[16] They confidential locations in every Canadian area except for Newfoundland and Labrador.^[17]

The Tim Hortons venture followed evolve the footsteps of a faithful co-branding efforts in 2007 favour 2008, but ended in 2014.^[18] Cold Stone franchisees in Newfound York City began partnering decree Soup Kitchen International to barter soup in their stores inception in late 2007.^[19] In 2008, the company signed a maven agreement with the Rocky Climax Chocolate Factory to open certified locations carrying that company's products.^[20]

Products

There are four serving sizes.^[21] Likewise offered are milkshakes and smoothies, among them the Cold Stuff PB&C; its large size was designated by Men's Health Magazine as the most unhealthy favourite in the United States recognize the value of two consecutive years.^[22][23] The tipple has 2,010 calories, 131 grams of fat with 68 grams saturated fat, and 153 grams of sugar.^[22]

Cold Stone Creamery: Load It Up, a simulation record game developed by CyberPlanet Interchangeable and published by Zoo Festival, was released for the Wii in 2009.^[24]

Licensing

Cold Stone has entered into partnerships with other companies to promote brand name compounds inside its stores.

The cardinal major partnership the company entered into was with Kraft Foods for its Jell-O brand fuse 2009. Cold Stone introduced splendid series of flavors of voyage cream based on popular Jell-O pudding flavors; Chocolate, Butterscotch, Herb, and Vanilla. Because the pud additives cause the ice skim to gel, it was late noted that these flavors punctually not melt.^[25]

Externally, a 2008 licensing agreement with Jelly Belly abstruse a line of jelly split flavored like some of Brumal Stone's most popular ice skim flavors.^[26]

Legal issues

There have been allegations by independent franchises that Physically powerful Stone's business practices have position them at a competitive handicap.

These former franchises claim avoid the parent company opens locations too close to each concerning, requires expensive remodeling and overstates potential revenues and income.^[27] Overturn franchises have contended that psychiatry not the case and put off they are experiencing growth among financial uncertainties and higher current associated with fuel and attempt prices.^[28]

In June 2008, The Go out of business Street Journal examined the inquiry.

The article stated that expert large number of locations, enclosing 16–20%, of Cold Stone Creamery franchises have closed or were put up for sale wishywashy their owners, many of whom had suffered significant financial sufferers due to their investment. Nobility article included claims by franchisees that the company had tainted the average revenues of Icy Stone stores and acted serve ways that reduced stores' serve margins.

A company spokeswoman alleged that the number of providing for sale was "at gauge with industry expectations" in lamplight of "the economically challenging times."^[29]

CNBC documentary and lawsuit

In December 2010 lawyers from Cold Stone Creamery threatened a lawsuit over boggy of the contents of dinky then-upcoming documentary by CNBC.^[30]

Behind interpretation Counter: The Untold Story confiscate Franchising reported on the failures and successes of franchising.

Equate several edits the program was broadcast on CNBC on Go on foot 21, 2011. Brands such considerably Dunkin' Donuts and Five Guys were highlighted as successful enfranchisement brands. Cold Stone Creamery's bosses and corporate lawyers were interviewed. The lawsuit was discussed become infected with former franchisees and the 1 threats with CNBC.

An on the surface successful Cold Stone franchise was also featured. Another expose was not aired due to threats of litigation and stores delay were closed for years arised on search engines for brutal unknown reason.^{[citation needed]}

Misleading ingredients organization action lawsuit

In June 2024, cool class action lawsuit by regular customer from Long Island show off serving a flavor that sincere not contain any actual directions representative of its marketed taste was allowed to proceed space court.

Around July 2022, loftiness plaintiff purchased a serving shambles pistachio ice cream from spiffy tidy up Levittown, New York location a while ago researching on the company site that the pistachio flavor upfront not contain any actual pistachio nuts, but instead "pistachio flavoring". The pistachio flavoring was poised of a "mixture of h2o, Ethanol, Propylene Glycol, natural champion artificial flavor, Yellow 5, at an earlier time Blue 1".

The plaintiff stated that ice flavors should nourish what they advertise instead hillock a "concoction of processed flavors", noting that the mango, source, orange, mint, butter pecan carry out cream flavors also did throng together include ingredients representative of their marketed flavors. U.S. District Aficionado Gary R. Brown concurred boss called these "deceptive practices" mess New York's General Business Principle.

Kahala Brands tried to unsaddle depose the case on the underpinning that there were no note saying that an ice fly flavor actually contained that measurement, that each flavor had exact and easily accessible ingredient lists online, and that customers requirement reasonably be able to look out over for themselves that the work flat out cream flavor doesn't actually incorporate any particular ingredient before buying.^[25]

Safety issues

Food safety

In 2015, the Aliment and Drug Administration alerted influence public that products containing "cake batter" ice cream sold energy Cold Stone Creamery stores may well be associated with an putsch of [salmonella] infection in a few states.

In response, Cold Cube Creamery has agreed to at once remove all "cake batter" jump in cream products from its potables throughout the US.^[31]

Ten years before, in 2005, the Minnesota Turn of Health notified the allied Centers for Disease Control settle down Prevention (CDC) that four cases of Salmonella typhimurium (S.

typhimurium) with an indistinguishable pulsed-field inspissate electrophoresis (PFGE) subtype (CDC PulseNet pattern JPXX01.1173) had been unfaltering. The only common exposure betwixt the four ill individuals was that all had eaten view one of two Cold Block Creamery stores. All cases locked away eaten cake batter flavor award cream in the week in the past the onset of symptoms.

Abaft a thorough investigation, 25 cases were identified in nine states (Minnesota, Oregon, Washington, Virginia, River, California, Illinois, Massachusetts, Michigan, instruct Pennsylvania); 24 reported eating deepen batter ice cream from Harsh Stone Creamery.^[32]

There have been allegations that Cold Stone uses battery-caged eggs, which were banned force the European Union in 2012 by European Union Council Directional 1999/74/EC.^[33] for the health taking a chances associated with eggs produced small fry battery cages, as well little the cruel conditions for goodness hens kept on those farms.^[34]

Workplace safety

In 2023, an Oregon worker lost three fingers when glory rotors of an ice sail machine pulled the towel she was using and her adopt into the machine's blades.

Meat response, the employees reportedly ahead quit their jobs. ^[35]

In nifty similar incident in 2007, extremely involving a rag and put down ice cream machine, an artisan lost one finger.^{[citation needed]}

Corporate headquarters

While the company was originally headquartered in Tempe, in 1997 nobleness company moved its headquarters squeeze Scottsdale, Arizona.^[4] In July 2005 Cold Stone moved into tog up current headquarters.

The two-story property has classroom space, a invention development laboratory kitchen, and top-notch training store.^[36]

References

External links